Archive 2003

RecruitMagazine.com: 22 December 2003
‘The proof is in the pudding’
Tony Dunk, Principal, cdadevelop gives a step by step approach to getting Return on Investment for Training
Recruit Magazine

Training Journal: June 2003
'Persuasion and Negotiation'
Tony Dunk, Principal of cda Performance Programmes explores the skills required to influence and persuade and looks at why these skills are becoming essential components of effective leadership Full article see archives ¬ 'influencing skills'
Training Journal

Training Magazine: January 2003
'Lexus drives new model'
This article illustrates how Lexus GB working in partnership with cda devised and executed a programme of activity aimed at developing and embedding the individual employee skills and behaviours that personify the Lexus brand. cda developed a set of Lexus Employee Values, defined as five statements, each supported by a series of detailed examples. The employee values were extended into a competency model, which identified the most important skills, knowledge, and attitudes required by each member of the Lexus team.
Personnel Today


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