What is the
leadership and
management style of your organisation? Is it appropriate for the challenges facing your organisation? How effective are your managers as leaders? How do your people develop their ability to lead?
Whether it is a major change programme, a key initiative or a drive to improve the overall performance of the organisation, you can be sure that effective leadership and management skills will be a key requirement. Is your organisation equipped to succeed?
Here at cda we are experienced in working with client organisations to review the leadership style and proficiency of key players, and provide a range of development to build leadership skills and competence.
Our
leadership programmes provide a mix of development activity which is focused on helping to develop the leadership group to meet the challenges of change. These programmes can focus both on developing individual leadership competence and developing the overall performance of the leadership team.
We also have a successful track record in designing and delivering bespoke management
development programmes, aimed at equipping junior and middle managers with the skills required by their organisation. Once again these are closely aligned with the strategic goals of the organisation. Some of our management development programmes are also geared towards the achievement of an external qualification.
Talent management is rapidly making its way to the top of the HR agenda. Its meaning is broad, covering a range of HR activity aimed at strengthening organisational capability through individual development, performance enhancement and succession planning.
We have developed an innovative approach to Talent Management which integrates a broad range of HR processes to identify, develop and retain key leadership talent. Central to our approach is a set of ‘
Leadership Talent Factors’. These define the essential characteristics of both fully-developed and embryonic leadership talent, and can be used to drive a wide range of assessment and development activity.
Our training and development experience also includes development programmes for non-managers, which is included under Developing and training your people.
We used our Leadership Talent Factors to establish a set of assessment/development criteria for
Toyota GB's team of Senior Managers. The project initially involved designing a fact-finding process to be used by the organisation’s own training and development team during meetings, with Directors and other key stakeholders. We subsequently collated and analysed the quantitative and qualitative information gathered by the process and used this to develop a set of assessment/development criteria, which reflected the current key challenges of roles within the Senior Management population.
BT Major Programmes Practice wanted to develop a set of criteria that they could use to identify and develop leadership talent. We worked with them to use cda’s Talent Factors and BT’s own Leadership Capabilities to develop a set of MPP Talent Criteria. These are now being used as the basis for a 360 feedback and coaching process which forms the core of MPP’s Talent Programme. The Programme is supported by an online Development Guide, also developed by cda.
AstraZeneca's international Research & Development function identified a need for improved career development processes and pathways for the Project Managers who play a vital role in managing and supporting the work of the R&D teams. We acted as an ‘expert adviser’ to the project group set up to work on this project, helping to ensure that solutions were fit for purpose and took account of best practice both within and outside AstraZeneca. Our role encompassed working with the team to develop a set of project management capabilities and a range of career development tools and processes.
BP Retail wanted to increase leadership responsibility skills across their team leader population. We worked with the Development and Training team to design, develop and facilitate a workshop for 85 team leaders. The outcome of the workshop was an agreed definition of leadership and a commitment to implement both team and individual action plans to bring their 'leadership promise' back to life in the business.
We worked with
Toyota Academy Europe (TAE) to develop their new management development programme for Toyota retailers across Europe. The programme included training courses on 'Managing in the Toyota Way', 'Leading in the Toyota Way' and 'Delivering Business Improvement in the Toyota Way', each closely reflecting the key principles of the Toyota Way and the Toyota Retail System, which utilises continuous improvement techniques to deliver sustainable uplifts to customer service. Each training programme was developed specifically for TAE in a culturally-neutral, translation-ready format which was also suitable for localisation by each country to recognise local culture and language. We launched the programmes via a series of 'Train the Trainer' programmes for trainers, who then delivered the translated material to retailer managers in their own country.
Welcome Break invited us to work with them to improve the leadership capability of the General Managers who run their Motorway Service Areas. Using the Welcome Break competency model, we designed a programme that consisted of work-based learning activities, modular workshops, assignments looking at the development of leadership styles and the implementation of change project within the business. A comprehensive coaching framework also supported the programme; each General Manager was assigned a coach to help embed and apply the learning.
Yahoo! Europe wanted help in improving the capability of their European Management team to enable these managers to respond to the rapid growth in the business. Working closely with HR and European MDs we developed the framework and evaluation processes for a European Management Development Programme. The programme was successfully rolled out across 7 European Countries, delivered in local languages to meet the requirements of each country. We provided project management support to ensure that quality and consistency was maintained as the programme was implemented across Europe.
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